Customer Care
Shipping & Returns
Shipping
All orders are processed within 2–5 business days. Once shipped, you will receive a confirmation email with tracking details.
Domestic (Nigeria): Delivery within 3–7 business days. Rates calculated at checkout.
International: Delivery within 7–21 business days depending on destination. Customs fees and import duties are the responsibility of the customer.
Returns & Exchanges
If you are not completely satisfied, you may return or exchange within 14 days of delivery.
Conditions:
- Item must be unworn, unwashed, and in original condition with all tags attached.
- Sale items and custom/bespoke orders are final sale.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
To initiate a return, contact us at admin@gazeofluxury.com with your order number.
Refunds
Refunds are processed within 5–10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.